Privacy Policy Overview
Hotel Splendor (“we”, “us”, “our”) is committed to safeguarding the privacy and personal data of all guests, website visitors, and service users. All information collected is handled in accordance with applicable Personal Data Protection regulations and local laws in The Junomoneta Tower, 1702, nr. Rajhans Multiplex, opp. Pal RTO BRTS Road, Adajan Gam, Pal Gam, Surat, Gujarat - 395009.
Definitions
The following terms are used throughout this Privacy Policy with the meanings set out below:
- Personal Data: Any information that identifies or can be used to identify an individual, directly or indirectly.
- Data Controller: The person or organization that determines how and why personal data is processed.
- Data Processor: A third party that processes personal data on behalf of the Data Controller.
- Data Subject: An individual whose personal data is collected and processed.
- DPO: Data Protection Officer responsible for overseeing data protection compliance.
Types of Personal Data Collected
Personal data refers to information that can identify an individual directly or indirectly. This does not include anonymized information or data relating to deceased individuals.
Identity Data
Includes name, surname, gender, date of birth, nationality, passport number, identification card number, driving license number, and marital status.
Contact Data
Includes email address, mobile number, residential address, and emergency contact details.
Sensitive Personal Data
Includes information related to health (including allergies), religious beliefs, ethnicity, biometric identifiers, or criminal history. Such data is collected only where legally required or essential for guest safety. Unnecessary sensitive data received unintentionally will not be processed.
Financial & Transactional Data
Includes payment details, credit/debit card information, billing records, and booking transaction history associated with reservations at Hotel Splendor.
Your Data Rights & Contact Information
You have the right to access, correct, withdraw consent, or request deletion of your personal data, subject to applicable legal requirements. For any privacy-related queries, requests, or complaints, please contact:
Hotel Splendor
The Junomoneta Tower, 1702, nr. Rajhans Multiplex, opp. Pal RTO BRTS Road, Adajan Gam, Pal Gam, Surat, Gujarat - 395009
Email: info@hotelsplendor.com
