Privacy Policy
Infinity N&N Bike (“we”, “us”, “our”) operates a professional motorbike rental service in Koh Samui. We are committed to protecting the privacy and personal data of our customers and website visitors. All personal information is collected and processed lawfully, fairly, and transparently in accordance with applicable data protection laws in 9/90 Moo 2, Bo Phut, Koh Samui, Surat Thani, Thailand.
By accessing our website, booking a motorbike, or using our rental services, you acknowledge and agree to the practices described in this Privacy Policy.
Definitions
The following terms are used throughout this Privacy Policy:
- Personal Data: Any information that identifies an individual directly or indirectly.
- Data Controller: The entity that determines how and why personal data is processed.
- Data Processor: A third party that processes personal data on behalf of the Data Controller.
- Data Subject: An individual whose personal data is collected.
Types of Personal Data Collected
We collect personal data necessary to provide safe, lawful, and efficient motorbike rental services. This does not include anonymous information or data relating to deceased individuals.
Identity Information
Includes full name, nationality, date of birth, passport or national ID details, driving license information, and photographs required for rental agreements and legal compliance.
Contact Information
Includes email address, phone number, residential or temporary address, and other communication details used for booking confirmation and customer support.
Rental & Usage Information
Includes booking details, rental duration, motorbike details, pickup and return information, damage reports, traffic fine records, and insurance-related data where applicable.
Financial & Transactional Data
Includes payment method details, deposit information, billing records, and transaction history. We do not store full credit or debit card details on our servers.
Sensitive Personal Data
We do not intentionally collect sensitive personal data. Any such data is only processed when required by law, insurance providers, or for customer safety purposes.
How We Use Your Personal Data
We use personal data to:
- Process motorbike rental bookings and agreements
- Verify identity and driving eligibility
- Ensure compliance with Thai traffic and rental laws
- Manage payments, deposits, and refunds
- Provide customer support and communicate important updates
- Prevent fraud, theft, or misuse of rental vehicles
Data Sharing & Disclosure
We do not sell or rent personal data. Information may be shared only with:
- Law enforcement or government authorities when legally required
- Insurance companies in case of accidents or claims
- Service providers assisting with payment processing or legal compliance
Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.
Data Retention
Personal data is retained only for as long as necessary to fulfill rental, legal, accounting, or regulatory obligations.
Your Rights
You have the right to access, correct, update, or request deletion of your personal data, subject to applicable legal requirements.
How to Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Infinity N&N Bike
9/90 Moo 2, Bo Phut, Koh Samui, Surat Thani, Thailand
Email: gnk.6428@gmail.com
