Privacy Policy

At Stay Nest, we respect the privacy of every guest and visitor who interacts with our website or stays at our property. This page explains the Hotel guest privacy policy in Surat, Gujarat and how personal information is collected, used, and protected when guests make inquiries or room reservations with us. We believe in maintaining transparency so visitors clearly understand how their details are handled while using our services. If you are looking to understand what is a Hotel privacy policy at Stay Nest, the information below outlines our approach to protecting guest data, including contact details, booking information, and communication preferences. Our goal is to ensure that all information shared with us remains secure and is used only for providing better service and managing hotel bookings. Guests visiting or staying at our property in Surat, Gujarat can feel confident that their privacy is treated with care and responsibility.

Stay Nest (“we”, “us”, “our”) is committed to protecting the privacy and personal data of our guests and website visitors. All information collected is processed lawfully and transparently in accordance with applicable Personal Data Protection laws in The Junomoneta Tower, 1702, nr. Rajhans Multiplex, opp. Pal RTO BRTS Road, Adajan Gam, Pal Gam, Surat, Gujarat 394510.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

Definitions

The following terms are used throughout this Privacy Policy:

  • Personal Data: Information that identifies an individual directly or indirectly.
  • Data Controller: The entity responsible for determining how and why personal data is processed.
  • Data Processor: A party that processes personal data on behalf of the Data Controller.
  • Data Subject: An identifiable individual whose data is collected.
  • DPO: Data Protection Officer overseeing compliance with data protection laws.

Types of Personal Data Collected

Personal data includes any information that can identify an individual either directly or indirectly. Anonymous data and information related to deceased individuals are excluded.

Identity Data

Includes name, surname, gender, nationality, date of birth, passport or identification numbers, driving license details, and marital status.

Contact Data

Includes email address, mobile number, residential address, and other communication details.

Sensitive Personal Data

Includes health-related information (such as allergies), religious beliefs, biometric data, or criminal history. Such data is collected only when required for guest safety, service delivery, or legal compliance. We do not intentionally process sensitive data without a valid purpose.

Financial & Transactional Data

Includes payment information, bank details, credit or debit card data, billing records, and booking transaction history.

How to Contact Us

If you wish to exercise your data protection rights, request information, or raise concerns regarding your personal data, please contact us using the details below:

Stay Nest

The Junomoneta Tower, 1702, nr. Rajhans Multiplex, opp. Pal RTO BRTS Road, Adajan Gam, Pal Gam, Surat, Gujarat 394510

Email: staynest@gmail.com